Are sessions refundable?
All sessions are final sale once booked. They can therefore, be rescheduled within a 3 months window.
How long does it take for custom work to be ready after I have my appointment?
Custom work can take 3-8 weeks to be ready depending on the amount of work it's required. Please email us in advance if you have a time frame you wish to have your final work finished by.
How is final price calculated?
Initially we work with the client's estimate budget. You can email us prior to booking an appointment to see if we are a good fit.
Do you create in different karat gold?
At the moment we only work with 18kt gold.
What does each appointment entail?
Natalia will review your ideas and give her input. You will together discuss materials and design ideas. After your session, she will collect all the information and start the design process. There will be communication between Natalia and client between each step.
I have a design in mind can you replicate it?
At Adorne Se we stay true to our asthetic and do not copy or replicate designs, therefore; you can bring a picture or sample where it can serve as inspiration for the design process.